Refund / Return Policy

Company: DoniaHost | Last Updated: 2025

At DoniaHost, we strive to provide stable, high-quality hosting services and support to all our customers. While we make every effort to ensure satisfaction, we do not guarantee financial returns or uptime, and refunds are subject to the terms outlined below.

1. Refund Eligibility

Refunds are not guaranteed and may only be considered under exceptional circumstances. Customers are responsible for verifying service compatibility and suitability before purchase.

2. Non-Refundable Services

• Hosting accounts, servers, or virtual private servers (VPS)
• Domain registration or renewal fees
• SSL certificates and add-on services
• Services terminated for violation of Terms of Service

3. Customer Responsibility

Customers are fully responsible for their websites, content, and usage of our services. DoniaHost is not liable for any financial loss or damages related to hosted content.

4. Service Guarantee

• DoniaHost aims to provide stable and reliable hosting services.
• We provide technical support to assist customers whenever needed.
• There is no guarantee of uptime, financial returns, or refunds.

5. Termination & Refunds

If an account is suspended or terminated due to Terms of Service violation, no refund will be provided. Refunds may be considered only at the sole discretion of DoniaHost management.

6. Changes to Refund Policy

DoniaHost reserves the right to modify or update this Refund Policy at any time. Continued use of our services constitutes acceptance of any changes.

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Contact Us

Email: [email protected]

For questions about refunds, please contact our support team.